Yes! We'll gladly provide a brief walkthrough of the camera's basic functions during pickup if needed.

Please ensure all accessories are returned, remove any personal belongings, and back up your photos and videos before returning the equipment.

Yes. To protect every customer's privacy, any memory cards rented from JOLO Camera Rentals are formatted after each rental. Please make sure you've copied your files before returning the equipment.

You can reach us anytime through our official Facebook page or the contact details listed on our website. We're happy to assist with any questions before, during, or after your rental.